Here are some answers to some common questions we receive about ordering from our site, including shipping and handling returns. We want to ensure you shop with us with the utmost confidence, so if there is a question you have that is not covered here, please give us a call at 1-877-410-2877, send us an email at firstname.lastname@example.org, or use our contact form.
We charge $5.95 for shipping on orders totalling less than $65.00, after any applicable discounts and credits. To qualify for FREE shipping, be sure to have at least $65.00 worth of product in your order!
We ship anywhere in the United States to the continental 48 states and Alaska. Unfortunately at this time we cannot ship to Hawaii, any U.S. Overseas Territories (including Puerto Rico), APO and FPO addresses, or internationally.
We are currently unable to ship to PO Boxes at this time.
Once your order is processed, we will ship your order within 24 hours. You will receive an email along with a UPS tracking number when your order ships.
If you have a UPS tracking number sent by us, please enter it on the UPS tracking page. You may log into your strength.com account and visit Your Past Orders to see all your previous orders with tracking numbers. Simply click on a number to retrieve further details about your shipment.
We ship from our warehouse located in New Jersey.
Our top priority is for you to be fully satisfied with every item that you purchase from strength.com! If you are not satisfied with an item that you have purchased, you may return or exchange it within 30 days of purchase. We will, at our option, exchange the product or issue a refund or store credit of the purchase price, minus any shipping, handling, or processing charges.
We're sorry to hear that! We want to ensure you receive the best product available. We'll ship a replacement immediately to you, or issue credit or a refund of the product price. Simply follow the instructions below to initiate a return request.
Absolutely! We will gladly exchange any unopened product for another of equivalent or lesser value.
To begin the returns process, please contact Customer Service for further assistance.
We aim to process refunds back to your card within 2 to 5 business days.
We will send you further instructions, including the address to send your product back to via registered mail. Once we receive your returned product, we will process your return promptly.